A customer outreach exercise organized by Mobile Telecommunication Network (MTN) at the Central Business District of Tamale has received acclaim from customers, especially with regards to their Mobile Money Service.
A few patrons of MTN in the Tamale Metropolis have expressed satisfaction with its Mobile Money (MoMo) service, especially with regards to business activities.
They praised MTN for providing the service, calling it fast, easily accessible and very reliable and spoke about how it helped to enhance their revenue generation as well as sustain business growth.
Mr. Inusah Soulisu, a businessman in Tamale said “It was always difficult for me to pay for my goods from Accra because of the long queue in the bank, but with the help of the MoMo service by MTN, I just sit in my shop in Tamale and buy and make payment for my goods without any difficulty.”
Ms. Fadila Zakariya, a nursing student said the MTN MoMo service enhanced her ability to save while increasing the security of her money saying “I no longer have fear because my money is always safe and easily accessible to me at any time.”
Mr. Kwasi Osei Hyeaman, MTN Northern Sector Area Sales Manager, spoke on the outreach exercise, saying “The exercise achieved the purpose for which it was organized, and we hope to improve on the various aspects of concerns raised by customers to enhance our services.”
He then urged customers to help in the fight against fraudsters in the operations of the service by being self-conscious of the security of their MoMo service’s password, saying, “In the future we hope customers can transact every kind of business activity through the MoMo service.”